Future Support provides accessible and inclusive community support services for individuals experiencing severe and multiple deprivation that would otherwise fall between the gaps in services.
We have developed a particular way of working that is highly engaging for those that have struggled to engage other services. We recognise that complex situations rarely come neatly packaged up as a single problem. Our team operates flexibly to meet the needs of the people we work with, often attending appointments in the evenings or weekends, taking the time to establish relationships of trust. We operate a ‘no wrong door’ approach whereby clients can access immediate support regardless of their need; we work across Health, Housing, Finance/Debt, Welfare Rights, Employment, Training, and Wellbeing. It is this holistic approach to going above and beyond ordinary support work which has proven very successful amongst marginalised and deprived communities in Norfolk.
Our Support work is embedded in communities of high deprivation where residents may not have access to direct support. Our staff work closely with clients to explore their issues and identify collaborative support plans, for example to: plan and manage finances, secure accommodation, or to access specialist health services.
We work with other agencies to draw in specialist advice, training or support when needed, for example; with partners we facilitate a range of courses in the community to help residents access employment and training opportunities, including literacy, numeracy, and digital inclusion, as well as life skills and jobs clubs. We also run community activities to improve self-esteem and wellbeing, and to create a stronger sense of community, for example; Yoga, Carnival arts, Cookery, Gardening activities, and Coffee mornings.