Future Support

Future Support provides accessible and inclusive community support services for individuals experiencing severe and multiple deprivation that would otherwise fall between the gaps in services.

We have developed a particular way of working that is highly engaging for those that have struggled to engage other services. We recognise that complex situations rarely come neatly packaged up as a single problem. Our team operates flexibly to meet the needs of the people we work with, often attending appointments in the evenings or weekends, taking the time to establish relationships of trust. We operate a ‘no wrong door’ approach whereby clients can access immediate support regardless of their need; we work across Health, Housing, Finance/Debt, Welfare Rights, Employment, Training, and Wellbeing. It is this holistic approach to going above and beyond ordinary support work which has proven very successful amongst marginalised and deprived communities in Norfolk.

Our Support work is embedded in communities of high deprivation where residents may not have access to direct support. Our staff work closely with clients to explore their issues and identify collaborative support plans, for example to: plan and manage finances, secure accommodation, or to access specialist health services.

We work with other agencies to draw in specialist advice, training or support when needed, for example; with partners we facilitate a range of courses in the community to help residents access employment and training opportunities, including literacy, numeracy, and digital inclusion, as well as life skills and jobs clubs. We also run community activities to improve self-esteem and wellbeing, and to create a stronger sense of community, for example; Yoga, Carnival arts, Cookery, Gardening activities, and Coffee mornings.

Norfolk Community College - Building Better Opportunities

The Norfolk Community College is an employment support project funded by the Big Lottery Fund and the European Social Fund. Future Projects is one of four delivery partners in this project, providing the guided, long term support to those furthest from the Labour market, helping them to overcome barriers.


Pathways is a consortium of local providers working together to prevent rough sleeping in Norwich by delivering effective support to people with multiple and complex needs who are or are at risk of rough sleeping.

This work sees us collaborating with St. Martins Housing Trust, City Reach Health Services, the Feed CIC, Salvation Army, Shelter, and YMCA Norfolk. Our role is to provide resettlement and tenancy support to rough sleepers, helping them access, move into, and stay in their own perm


The Baseline Centre is located in the heart of the Marlpit Housing Estate in West Norwich, where unemployment, crime, and poverty are significant and ongoing issues.

The Centre is our ‘home base’ in Norfolk from which we provide a range of advice, advocacy, training and support programmes in areas such as health, housing, finance, benefits and employment.


W.O.N.D.E.R stands for Women of Norfolk Diversion, Engagement and Rehabilitation, and sees us working in partnership with national charity St. Giles Trust.

Together we are funded by Norfolk’s Police and Crime Commissioner to deliver specialist support to women at risk of offending, or those who have already gone through the criminal justice system.

Neighbourhoods That Work

Neighbourhoods That Work (NTW) is a pioneering project to support vulnerable people and strengthen communities in Great Yarmouth. Delivered by a partnership of local organisations and led by Great Yarmouth Borough Council, NTW aims to help around 4,000 people overcome complex issues, identify their strengths and develop skills to benefit themselves and their neighbourhoods.

Social Prescribing

Social Prescribing is an initiative which aims to enable GPs, Nurses, Adult Social Care and other Primary Care professionals to refer people to a range of local, non-clinical services.

The aim is to reduce the demand on front line health and care services by finding community-based alternatives to medical appointments and interventions.