An impact video created by a local media student, speaking to some of our staff and beneficiaries about how we create lasting change for people in Norfolk.
There are thousands more people like Michael, Leon, Billy, Moses, and Dan who are in need of our services. If you can donate or help raise funds, it really will make a transformative difference to the lives of local people.
at Future Support, we…
Delivered 1,387 support interventions at The Baseline Centre, resulting in 1,163 transformative outcomes
Supported 189 women away from crime through the WONDER+ project
Helped 103 former rough sleepers to move into and maintain sustainable tenancies through the Pathways project
Distributed 160 food vouchers for families in food crisis
Helped 96 people achieve 218 financial resilience outcomes as part of our Money Matters service, such as overcoming problem debt budgeting to reduce rent arrears
Engaged and supported 265 lonely and isolated people in Breckland and North Norfolk to overcome their loneliness through the CAN Connect project
Engaged with 143 long-term unemployed people to build skills and to find meaningful education, training or employment, through the Chances project
Distributed Christmas Hampers, full of food, daily essentials and wrapped presents for children, to 282 struggling households
at Future Education, we…
Supported 44 children with complex SEND to learn, heal and grow toward successful adulthood
Delivered a personalised academic, therapeutic and vocational curriculum for each of our students, who all have Education Health & Care Plans
Achieved 81% attendance across the school, despite many of our children having not attended school for several years before joining us
78% of our students have achieved “Positive Progress”, meeting or exceeding their expected progress in English and Maths
Improved the reading ages of our students by an average of 1 year and 8 months
Reduced suspensions by 80%
Achieved 92% post-16 progression rate for SEND students
at Future Radio, we…
Supported 93 volunteers to create and produce radio for and about Norwich and Norfolk
Delivered 157 hours of training for our volunteers, to build their skills and confidence and to produce quality radio
Hosted 497 guests, to promote their organisation or cause to the local community
Promoted 3,584 local events across the year
Inducted and trained 25 new volunteers into the Future Radio team
Broadcast 856 Public Service Announcements
Broadcast 844 shows to address community needs, including shows discussing men’s mental health to reduce stigma and a loneliness awareness show navigating listeners to groups and services
Sally’s journey with Baseline began when she sought advice and support to navigate the challenges of single parenthood and increasing financial strain. Sally worked full-time in the hospital’s sterilising department, but after her husband had left her to care for their four children on her own, she was starting to feel like she couldn’t cope. Sally was on a work visa, which meant she had no access to public funds, including child support.
Even with full-time employment, making ends meet was a daily battle, complicated further by expensive childcare and no family support nearby. As living costs soared, Sally faced a tough decision: reduce her working hours to care for her children, thus diminishing her already stretched finances or continue working full-time despite losing much of her income to childcare.
Her initial meeting with a Baseline Support Worker, intended for budgeting advice, revealed deeper issues. Sally’s past relationship was marked by abuse and her ex-husband was still tormenting her. He was even regularly threatening to have her evicted, as the council house was in his name, which would leave her and the children on the street with nowhere to go.
Over the course of the next few months, the Baseline team worked with Sally to stretch her income as far as they could, including providing her with cost-saving household items, such as heated blankets to avoid turning the heating on. In the meantime, the support team collaborated with local domestic abuse and legal services, to protect Sally from her abusive ex-husband while working on her case to remain in the country and gain access to public support.
Through tireless efforts, Sally’s situation transformed. She was granted permanent Leave to Remain in the UK, opening doors to much-needed public funds. The Support Worker championed Sally’s cause, finally securing the council house in her name.
Today, Sally stands resilient. With a secured tenancy, protection from her ex-husband, financial support, and newfound skills and plans developed alongside her Support Worker, she is confident in being able to provide for her family, even managing to start saving for her children’s future.
Sally’s story is a testament to the impact of Baseline’s support. Your donations empower us to continue offering life-changing assistance to individuals like Sally, helping them rebuild their lives and secure a brighter future for their families.
To help us support more people like Sally, please consider donating to our work.